Michael Carey

Developed and delivered comprehensive human-centered design artifacts, including user archetypes, journey maps, service blueprints, and low/high-fidelity prototypes, for multiple fast-paced projects and RFPs.

Utilized an iterative and feedback-driven design process to ensure optimal user experience and alignment with client objectives.

Led user research activities for internal AI-focused projects, employing diverse methodologies (interviews, surveys, concept testing, usability testing) to generate actionable insights that informed user-centered product development.

Collaborated with stream leads to unblock critical path items, ensuring adherence to project timelines and driving progress on key work initiatives.

Managed the end-to-end delivery of the Fusion internal website, encompassing requirements gathering, solutioning, team resourcing, and comprehensive stakeholder management.

Owned and maintained Fusion's collision logging and generated monthly Management Information (MI) reports, enhancing visibility and transparency for key partners.

Facilitated various agile ceremonies, including daily stand-ups, Scrum of Scrums, and sprint retrospectives, to foster team collaboration and continuous improvement.

Collaborated with Project Owners, business stakeholders, and the project elaboration team to define comprehensive functional and non-functional requirements during the design phase.

Partnered with the design team to refine user requirements, user stories, and acceptance criteria, integrating low and high-fidelity design artifacts to ensure clear specifications.

Facilitated agile rituals, including daily stand-ups, monthly retrospectives, and product backlog refinement, to maintain project momentum and alignment.

Liaised with client architecture teams to establish and document Non-Functional Requirements (NFRs) for project implementation.

Established and delivered core user functionality and non-functional requirements by developing detailed user journeys, user stories, and acceptance criteria in collaboration with Project Owners and stakeholders.

Drove agile rituals, including daily stand-ups and Three Amigos sessions, and managed Business Analyst QA activities, ensuring feature readiness before and during development.

Served as the primary Business Analyst point of contact during the test phase, successfully triaging and facilitating the resolution of defects for new features.

Partnered with the client's Product Owner to assess and strategically prioritize the feature product backlog, optimizing for upcoming releases.

Liaised with client platform teams and vendors to secure agreement and sign-off on technical architecture documents during the discovery phase.

Collaborated with technical leads and client platform teams to develop comprehensive sequence diagrams, enhancing clarity for complex user journeys and technical understanding.

Applied academic knowledge to a technical DevOps role, contributing to large-scale continuous integration and big data projects for secure government public sector accounts.

Gained hands-on experience in Linux server management, front-end and back-end programming, and technical product ownership within an agile team environment.

Contributed to a supply chain digitization and blockchain proof-of-concept project within the Commercial Product Supply's Digital Transformation Office, gaining insight into large-scale supply chain operations.

Executed diverse Business Analyst responsibilities, including project planning, stakeholder management, and requirements gathering for technical architecture, data capture, and demand planning dashboards.

Championed Agile ways of working, actively contributing to upskill the team and foster a more agile development environment.

Contributed to large-scale IT projects, including the implementation of a cloud-based VOIP solution and a comprehensive LAN network refresh at the local worksite.

Developed and refined transferable skills in a professional IT setting, drawing on military, sporting, and academic experiences to enhance project contributions.

Demonstrated strong leadership and teamwork by taking charge of fire teams and platoon-sized cohorts during military exercises, fostering unit cohesion and effective execution.